We started by deep diving into requirements and found that current
standards require strict identity proofing (identity verification)
via official documents, criminal database records checks and in some
cases, background investigations for installation access.
When we began to discuss this concept, there were only a few companies that had a product to market.
Verifai, Id.me, verified. These companies leveraged: Onfido, Jumio, FBI checks, Entrust, experian, local/state public records.
It's no secret that the public is not a huge fan of facial recognition and geo-location tracking so we opted to shift our focus to government institutions.
We isolated current issues with in-person identity
verification and credential issuance creating an irrefutable need. Current time to proof a persons
identity can take from 2+ hours to 5
months. This results in; traffic jams for enlisted/credentialed individuals,
long lines, short handed staff and unprepared persons requesting
access for a wide range of reasons increases frustration for all
Interviewing contractors and prospective government applicants was limited, however, after speaking with sponsors, LEO's, BSO's and other administrative individuals I was
able to generate some baseline personas.
In addition to interviews I was able to leverage my own personal experience with attempting to gain access.